What we collect
Information you give us
- Contact form: your name, email address and message, and whether you ticked the box to receive occasional marketing insights.
- Exit popup: if you request our Marketing Health Check through the popup, your name and email address. Submitting it also signs you up for our weekly marketing insights, which you can unsubscribe from at any time.
- Booking a call: when you book a strategy call through our scheduling tool (Cal.com), your name, email address, chosen time and anything you add in the booking notes.
- Email: anything you send us when you write to contact@exemplarie.com.
- Resources and newsletter: if you download a resource or sign up for our emails, your name and email address.
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, the pages you request and the date and time of your visit. This is used to keep the site secure and running properly.
Our website also uses Google reCAPTCHA to protect our contact form from spam. To tell people and automated bots apart, it collects information such as your IP address, browser and device details and how you use the page, and sends it to Google. Google’s Privacy Policy and Terms of Service apply.
We do not ask for sensitive personal data, and we do not collect payment details through this website.
How we use your information
- To reply to your enquiry and schedule calls you request.
- To provide our services and manage our relationship with you if you become a client.
- To send you resources you asked for and, if you opted in, occasional emails about our insights and services. You can unsubscribe at any time using the link in any email.
- To keep our website secure and working well.
- To meet our legal and accounting obligations.
We do not sell your personal data, and we do not use it to make automated decisions about you.
Why we are allowed to use it
We process your personal data with your consent, which you give when you submit a form, book a call or sign up for our emails, or where the law otherwise permits it, for example to respond to a request you have made or to meet a legal obligation. You can withdraw your consent at any time by contacting us; this does not affect anything we did before you withdrew it.
Where your data is stored
Some of our service providers store data on servers outside India, for example in the United States or Europe. We choose established providers that protect personal data with appropriate security measures.
How long we keep it
- Enquiries and bookings: for as long as needed to respond to you and follow up, and no longer than 24 months if we do not end up working together.
- Client information: for the duration of our work together and afterwards for as long as the law requires us to keep business, tax and accounting records.
- Email subscriptions: until you unsubscribe.
- Server logs: for a short period set by our hosting provider.
Your rights
You can ask us at any time to:
- tell you what personal data we hold about you and how we use it;
- correct, complete or update it;
- delete it;
- stop sending you marketing emails, or withdraw your consent for any other use;
- nominate another person to exercise these rights on your behalf in the event of your death or incapacity.
To make a request or raise a concern, email contact@exemplarie.com. We will respond as soon as we can, and within the time required by law. If you are not satisfied with our response, you can complain to the Data Protection Board of India. If you live in the European Union or the United Kingdom, you can also contact your local data protection authority.
Security
We take reasonable technical and organisational steps to protect your personal data from loss, misuse and unauthorised access. No website or online service is completely secure, but if a breach affecting your data occurs, we will notify you and the relevant authorities as required by law.
Children
Our website and services are meant for businesses and professionals. We do not knowingly collect personal data from anyone under 18. If you believe a child has shared personal data with us, please contact us and we will delete it.
Links to other websites
Our website and insights may link to other websites. We are not responsible for how those websites handle your data, so please read their privacy policies.
Changes to this policy
We may update this policy from time to time, for example when we add new tools to our website. The date at the top shows when it was last changed. If we make significant changes, we will highlight them on this page.
Contact us
If you have any questions about this policy or how we handle your personal data, please contact us:
Exemplarie
Karnataka, India
Email: contact@exemplarie.com
